The Objectivity support philosophy is simple: we can deliver whatever you need to keep your critical applications up and running and we work with you to agree on the right blend of services and support levels. Our service desk and service management tooling provide seamless Incident reporting and recording. Our application maintenance and service management functions ensure things run smoothly. Monitoring and alerting provide us all with a heads-up on potential problems. Whilst we can deliver the full range of ITIL processes, we also recognise that we often exist in a multi-supplier ecosystem and these activities might be carried out elsewhere; we are flexible and are happy to work with your other IT providers. Finally, we report on everything you need to be confident that your applications are in good shape.