Satisfying the shifting demands of a rapidly changing world is a significant challenge for any organisation. When the emergence of COVID-19 introduced a range of critical new demands, almost overnight, the ability to respond rapidly became crucial to maintaining public health and public safety.
Meeting a next-level challenge, like the novel demands presented by COVID-19, requires next-level digital agility. Case numbers can increase over a matter of a few days, so the ability to design and deploy systems over the same timescale is essential.
Lambeth Council identified a need to conduct surge testing in their area. The UK Government guidance says surge testing must:
- Monitor and suppress coronavirus infections.
- Offer tests to people in affected areas who have no symptoms.
- Enable better understanding of new variants, the risk they present, and how to mitigate them.
- Protect and support clinically extremely vulnerable (CEV) people in the community.
Lambeth Council decided to take a data-driven approach to conducting door-to-door testing and ground operations. This provides early and frequent feedback to drive iterative, low-risk changes, and offers real-time data updates for operational staff and the DHSC (Department of Health and Social Care).
The Council realised that the rapid design and deployment capabilities of the Microsoft Power Platform would enable them to provide:
- A zero-code Microsoft solution for data collection and reporting, leveraging Power Apps and Power BI.
- Custom views to support operational staff with drill-down, on device reporting.
- Responsive, intuitive applications for capturing data on a number of different host devices.
- Push button deployment to share changes instantly with remote users.
- A learning experience and technical platform that is being used to enable other digital initiatives within Lambeth Council.
- Welcome & Introduction
- Realising the Lambeth Project, Matt Weaver, Consultancy Director, Objectivity Ltd.
- Lambeth’s Experience - Dami Awobajo, Performance and Business Improvement Director, Lambeth Council & Emma Broom, Solutions Specialist, Microsoft
- Q&A Roundtable
Director of Business Improvement and Performance
Dami is primarily responsible for contributing to the strategic direction of the council and for translating its strategy into performance goals and outcomes. He develops Lambeth’s corporate and directorate business plans and advises on effective approaches so that the Council maximises opportunities for business improvement. He is also accountable for the development and delivery of an effective Programme Management Office (PMO) across the Council.
Emma is a Local Government Solutions Specialist at Microsoft. She has over 20 years’ experience in the Public Sector, previously working at Oracle and CGI. Prior to this, Emma worked directly in Local Government, undertaking a variety of roles, including Corporate Director at a Hampshire District.
Matt engages in all elements of the business from marketing and pre-sales to implementation and support. He works with clients to add business value through investment in technology. He has previously worked with DWP and the British Council to improve development efficiency and introduce pragmatic and effective agile processes. He is currently the interim Head of Data Analytics and Insight for Lambeth Council.