At first Objectivity was commissioned to work on Transport Inventory Management application. Although it was solely a seat booking setup, we kept in mind that it was a part of a more complex platform. The new system was designed to work on various platforms and devices. In essence, it’s based on an API we created, which enables other websites to work with our application. This new setup enabled an easier and more intuitive booking experience both for the customers as well as our Client’s employees, travel agents, customer service representatives and even clients using ticket machines.
The first route where we implemented and tested the new platform was a line on Bahamas operated by a high-speed 400-passenger catamaran. The new system helped the Client not only with booking and selling processes, but also fast check-ins, boarding or sending automated notifications. With the new platform you could manage all the bookings, create instant reports, issue invoices working with SAP, just to name the few. Another feature we implemented was a QR code scanning system, which significantly expedites the boarding process and reduces printing costs.
Both systems we designed and developed were a bespoke solution, tailored to meet our Client’s needs. Thanks to that, all sorts of extra functions like data reporting and processing can be performed instantly and seamlessly. The new application was compatible with other modules used currently by the company.