Our Client, a big company listed on the London Stock Exchange, retails groceries through a chain of supermarkets and an online home delivery service. The Company serves customers across the UK through approximately 500 stores and offers food and groceries, much of which it sources and processes through fully own manufacturing facilities (over 10 sites across Britain).
Our Client’s brand has been well known for many years in the United Kingdom. Up until 2014 the company focused only on big supermarkets. At this point, the number of their supermarkets spread across the UK, with a total number of stores exceeding 500. In connection with the aim of increasing the market share and being more accessible to consumers, the Client’s management decided to open a chain of smaller markets under its logo in the UK.
The challenge was to extend the capability and capacity of systems supporting the replenishment and stock management processes. The proposed solution involved both extending the functionality of existing systems, by adding new processes, tailored for specific needs of the convenience chain, but also to overcome the limited capacity of the systems, limited only to few hundred of unique entities.