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Computer vision solutions have the power to optimise your omnichannel selling strategy. In doing so, they not only serve as convenient applications customers can be delighted by, but they also provide a wealth of actionable analytics your business could leverage. Equipped with a range of in-depth data insights, you could increase profitable sales, enhance your operations, reduce losses, amplify security, and manage your store in real time...

Digital and data underpin key tech-enabled capabilities retailers must master to stay ahead of the pace of change. Two major developments fuelling the so-called Fourth Industrial Revolution emerged as the post-pandemic keys to retail success at a recent, exclusive industry event. These are: digitally-enabled connections with customers, and the data-driven insights that such connections can afford retailers about customers’ intent, expectations and preferences. ...

In modern retail, businesses must adapt to fast-changing consumer expectations and behaviours. Whether inspired by the recent lockdowns or simply by the breadth of emerging technologies, customers demand convenience and seamless shopping journeys that are increasingly shaped and informed by digital experiences...

Today’s retail sector is extremely customer driven. Consumers have more choice than ever, and companies must work hard to secure and keep their customers’ loyalty. Competition is fierce and customers are demanding more in terms of personalisation, flexible shopping, and sustainability. Options such as BOPIS (Buy Online, Pickup in Store) and BORIS (Buy Online, Return in Store) are adding complexity to logistics and fulfillment processes. With more complexity, there is a greater chance of something going wrong...

The retail landscape has changed drastically over the last few years. Online sales became more significant, omnichannel is now more important than ever and customer expectations continue to rise in many aspects. Supply chain professionals must respond to these new challenges, as well as recent unprecedented global disruptions. Many look to technology for solutions — Gartner’s survey shows that 61% of supply chain leaders see technology as a source of competitive advantage. ...

In summary, many technologies now exist to gain the same insight into a physical store as a website or app. They can deliver real-time information and enable retailers to personalise service and anticipate customer needs...