Piotr TorończakJan 25, 2016 - 2 minutes readYou have to either know how to deal with a situation, or it deals with you
"Let it go" philosophy lures with a romantic promise of relieve, but in Support things left for themselves always go the wrong direction. Nine times out of...
Piotr TorończakBusiness Jan 5, 2016 - 2 minutes readHope for the best, but prepare for the worst
If Support was ever to have a motto, it's the one above. The Murphy's Laws rule our job - if there's anything to break, it will break. If it's unlikely to...
Piotr TorończakNov 17, 2015 - 2 minutes readIntelligence officers get no champagne rooms
The myth says that unfulfilled developers end up in support. You’d agree to that, wouldn’t you? We don’t like it, but we don’t care much about it either. And...
Cezary DąbrowskiJul 3, 2015 - 3 minutes readSPK
In a big city, just like in support, the important thing is communication. Communication skills are the key features of a good support specialist. When...
Cezary DąbrowskiJun 12, 2015 - 4 minutes readThe sisters value and quality
Today let me shed a little more light on two aspects of work in support that are very important to me, namely the value and quality. Both of these features...
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