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Every company that uses IT solutions in the core of its operations would agree that ensuring constant support, performance monitoring, continual service improvement and stability is crucial to success. At the same time, building a robust IT support department can be an overwhelming task. ...

In the current global environment, retail companies can’t exist without the operational day-to-day technical support of their systems. When everything runs smoothly, customers tend to forget about the retail support companies that make this happen. Efforts of people who work in this sector are often taken for granted...

In this challenging time where businesses, clients, and consumers have had to adapt in many different ways due to the COVID-19 pandemic, the importance of having reliable IT Support in place has perhaps never been greater...

The Internet of Things became a hot topic recently and is not slowing down. But did you know, that it isn’t a new concept? ATMs are considered the first IoT...

Let me put a little part of myself at stake. I’ll redirect some management fire towards myself and try to explain why doing more and enforcing to do so does...

Making a professional decision based on a hunch recalls scenes from movies where action takes place in a casino with lots of flashing lights, huge bets taken...