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Design workshop for Waltham Forest Borough Council

Technology

Jan 8, 2019 - 2 minutes read

Objectivity Blog 416 306
Objectivity Innovative leader in technologies

Our specialty is designing, delivering, and supporting IT solutions to help our clients succeed. We have an ethical framework that underpins everything we do. Our underlying philosophy is that every client engagement should result in a Win-Win and this is supported by our four values: People, Integrity, Excellence, and Agility. Our clients are at the heart of our business and we are proud to form long-lasting working relationships, the longest of which is 29 years. Our goal is to continue to grow our business whilst remaining true to the ethical framework and values on which we are founded.

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How can Amazon’s Alexa improve the life of a community?

WORKING WITH CITIZENS

Discovery and ideation workshop

Improving the life of a community using modern technology like Amazon’s Alexa? Why not!


On 27th November, together with Amazon, we have run a design workshop for the London Borough of Waltham Forest. The idea was: engage a local community and find the best ways in which Alexa can aid their day-to-day lives.

We have sent 2 User Experience designers, 1 Business Analyst, and 1 sales representative as facilitators of the workshop session.

During the workshop, participants discussed the challenges and problems that they encounter in their daily lives, in the context of public services and Council’s work. We divided the attendees into 3 groups, where they talked about problems and prioritized them.

Each group chose one challenge they wanted to work on and ideate solutions for. Alexa and its’ possible use cases was a basis for generating ideas. Participants tried to think of how to use voice user interface technology to make their lives in the borough easier. In the end, all groups presented their ideas and created storyboards.

The result: 3 maps of challenges, 3 personas, and 3 storyboards picturing the concept of the solution. Good design sprint guarantees a basis for a solution that solves the right problems. We helped to define the problems of the local community and their objectives in solving them. The ideas that the workshop produced can now be utilised to prepare a Proof of Concept of the solution (and then taken even further).  
Objectivity Innovative leader in technologies

Our specialty is designing, delivering, and supporting IT solutions to help our clients succeed. We have an ethical framework that underpins everything we do. Our underlying philosophy is that every client engagement should result in a Win-Win and this is supported by our four values: People, Integrity, Excellence, and Agility. Our clients are at the heart of our business and we are proud to form long-lasting working relationships, the longest of which is 29 years. Our goal is to continue to grow our business whilst remaining true to the ethical framework and values on which we are founded.

See all Objectivity's posts

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