On this website we use cookies that are strictly necessary to make our website function correctly, as well as optional – analytics, performance and/or marketing - cookies which help us improve our website by collecting and reporting information on how the website is used, as well as help us to reach out to you with information about our organization or offer. If you do not wish to accept optional cookies when visiting our website, you may change the settings in the Cookie Settings. For more information go to Cookie Settings.

Skip to content

Augmented Reality solutions for financial sector

Technology

Feb 19, 2018 - 2 minutes read

Objectivity Blog 416 306
Objectivity Innovative leader in technologies

Our specialty is designing, delivering, and supporting IT solutions to help our clients succeed. We have an ethical framework that underpins everything we do. Our underlying philosophy is that every client engagement should result in a Win-Win and this is supported by our four values: People, Integrity, Excellence, and Agility. Our clients are at the heart of our business and we are proud to form long-lasting working relationships, the longest of which is 29 years. Our goal is to continue to grow our business whilst remaining true to the ethical framework and values on which we are founded.

See all Objectivity's posts

Share

How do you make sure your services stay relevant and competitive? You specialise and reinvent. But how you increase your reach at the same time? You make use of what the technology has to offer.

EHNANCING FINANCIAL SECTOR'S SERVICES

Improving customer experience

Each year citizens receive many documents. From banks and other financial institutions, government, workplace, etc. Very often these documents are written in a sophisticated language which is not easy to understand. It’s even harder when there’s an action required, i.e. filling in a form. It may be challenging for many groups: senior citizens, young people who are not familiar with formal issues and other people, who simply don’t have required knowledge.


Virtual assistant

Is there a way to guide someone through documents received via traditional mail? Without the need of going to the bank or other institution? Here’s where Artificial Reality comes to play. Using innovative technology, we are able to assist people in dealing with official documents anywhere and anytime they need. The only thing needed is a smartphone with access to the Internet and a dedicated application.

How does it work?

We have designed a solution for a self-invested personal pension (SIPP) forms, which guides a user through the whole form. A mobile application takes a role of an assistant who introduces the topic (in this case it’s SIPP) and explains every step.

When a user holds the phone above a document or a form, a camera captures it and our app plays a video in which an expert explains the purpose of the document. As the phone is moved through parts of the form, a user has an assistance and commentary to each box which has to be filled, together with examples. This way the form becomes self-explanatory and easy to fill.

Once the device is put above the contact information, a user can click one button to call the institution, go to the website or find the nearest office on the map.

PRACICAL USES OF ARTIFICIAL REALITY

Expanding your customer reach via AR

Our Artificial Reality solution allows anyone who owns a smartphone to benefit even from sophisticated services, which they are not familiar with. Financial institutions can guide their customers through application forms from the very beginning to the submission. Thanks to videos, they can educate people on topics of investments, pensions, etc. Moreover, AR tool is able to serve hundreds of clients at the time, reducing operational costs and waiting lines.

Want to see more?

We will be presenting a demo version of our AR solution for SIPP forms during CX Exchange BFSI event in London on February 20-21. If you won’t be in London, but you’d like to learn more about our services, contact us.
Objectivity Innovative leader in technologies

Our specialty is designing, delivering, and supporting IT solutions to help our clients succeed. We have an ethical framework that underpins everything we do. Our underlying philosophy is that every client engagement should result in a Win-Win and this is supported by our four values: People, Integrity, Excellence, and Agility. Our clients are at the heart of our business and we are proud to form long-lasting working relationships, the longest of which is 29 years. Our goal is to continue to grow our business whilst remaining true to the ethical framework and values on which we are founded.

See all Objectivity's posts

Related posts

You might be also interested in

Contact

Start your project with Objectivity

CTA Pattern - Contact - Middle